We offer free shipping across India on every rug purchased through our website.  For more queries, you can call us on +91 7579918890

Orders are delivered within 3-10 business days, once it’s dispatched from our end.

Once your order has shipped, you will receive a tracking number via email to monitor its progress.

Rugs are carefully packaged, either rolled or folded, based on their size and type. Protective materials are used to ensure they remain undamaged during transit.

We accept returns within 7 days of delivery for a full refund. For more details, click here

Yes, rugs can be exchanged for a different style, size, or color, subject to availability. For more details, click here

No, the buyer is responsible for all shipping costs from the origin.

You can cancel your order within 24 hours of placing it for a full refund. For more details, click here

To keep your rug in great condition, vacuum it regularly on both sides to remove dust and debris. Shake it out when possible, and promptly blot spills to prevent stains. Rotate the rug every few months to ensure even wear and avoid sun fading. Deep clean it every 6-12 months, depending on foot traffic, and protect it from excess moisture and prolonged sunlight. This routine will help maintain your rug’s appearance and longevity.

To handle spills and stains act quickly and blot (never rub) to absorb excess liquid. Use a suitable cleaner, testing it first on a hidden spot to avoid damage. Gently clean the area with a mild solution, rinse if needed, and let it air dry completely. For tough stains or delicate rugs, professional cleaning may be best.

We recommend having rugs professionally cleaned to prevent any potential damage.

To protect your rug from sunlight, use blinds, curtains, or UV-protective window films to reduce direct exposure. Rotating the rug regularly can also help minimize uneven fading.